If you wish to return your merchandise, please see our policy below.
We cannot cancel an order once its placed. However if you are not satisfied with your purchase you can return or exchange your items. All refund or exchange requests must be received within 15 days after the date you received your order.
Please send an email to firstname.lastname@example.org Include the following in your email:
Date of Purchase
Your complete name and correct shipping address
You will receive a full refund upon receiving your return as long as return conditions are met as shown below. We reserve the right to refuse a refund or exchange if the conditions below are not met:
Returned items must remain un-washed, un-worn, and all tags must still be attached-in other words new condition. Please include your return form and original receipt.
Packaged goods should be unopened and Items should not contain any pet residue (hair, smells, stains, etc.)
Please allow our team 5 business days to process your return once it is received at our warehouse.
When shipping items back, please use a reputable carrier as we are not responsible for lost or damaged items. Original shipping and processing fees are nonrefundable. Return shipping expenses are to be paid by the customer.
Returns can be sent to Suite 146, 229-19 Merrick Blvd Laurelton NY, 11413